Mobility Scooter Rental Agreement, Liability Release & Safety Policy

1.1You agree to return the Equipment to the location designated in your booking confirmation by the end of the rental period stated in that confirmation, in the same condition received, normal wear excepted.

1.2Late returns. Equipment returned after the agreed end time will be charged at $15.00 per hour until returned, up to the full replacement value of the Equipment after 48 hours late, at which point the Equipment will be treated as unreturned under Section 1.4.

1.3Early returns. No refund is provided for unused time once the rental has begun.

1.4Unreturned Equipment. Equipment not returned within 72 hours of the agreed return time, with no contact from you, may be reported to law enforcement as theft, and you will be charged the full replacement value of the Equipment plus reasonable recovery costs.

2.1Inspection at pickup. You agree to inspect the Equipment at the time of pickup — including brakes, steering, lights, horn, tires, and battery — and to report any pre-existing damage or defect to the Company immediately, before using the Equipment. If you do not report any issue before use, the Equipment is deemed to have been received in good working order.

2.2Your responsibility. You are responsible for the Equipment from pickup until it is returned to and accepted by the Company, and you will take reasonable care to prevent loss, theft, or damage.

2.3Damage charges. You agree to pay the reasonable cost of repairing any damage beyond normal wear, and the reasonable replacement value of the Equipment if it is lost, stolen, or damaged beyond economic repair. The Company will provide you with an itemized invoice and, where practical, supporting documentation such as photographs or repair quotes for any charge.

2.4Normal wear means minor cosmetic scuffs and tire or battery wear consistent with the stated rental use. It does not include damage from misuse, collision, water or moisture exposure (see Section 3), overloading beyond the rated weight limit, or any operation contrary to Section 3.

You agree to:

1. Operate the Equipment only if you are physically and cognitively able to do so safely, and never while impaired by alcohol, drugs, or any medication that affects alertness;
2. Observe the rated maximum weight limit shown on the Equipment and in your booking confirmation, and not carry passengers;
3. Operate at safe speeds, obey all applicable laws and rules governing mobility-device use on sidewalks, paths, and roadways in Orlando and the State of Florida, and use lights and reflectors in low visibility;
4. Not operate the Equipment in rain or wet conditions. The Equipment is not waterproof or rain-resistant. You agree to stop using the Equipment and move it under cover at the first sign of rain. Any damage to the Equipment caused by rain, moisture, water exposure, or operation on wet surfaces will be your full financial responsibility, regardless of fault;
5. Not modify, repair, or tamper with the Equipment, and not use it in conditions it is not designed for, including deep water, stairs, or unsuitable terrain;
6. Promptly report any malfunction, accident, or injury to the Company using the contact information on your booking confirmation, and stop using the Equipment immediately if it becomes unsafe;
7. Be at least 18 years of age. The Equipment will not be rented to or operated by any person under 18.

4.1The Company will supply Equipment that has been reasonably maintained, inspected, and is in safe working order at the time of pickup.

4.2The Company will provide basic operating instructions and safety information on request.

4.3Nothing in this Agreement excludes or limits the Company's liability for personal injury or death caused by the Company's own negligence, for the Company's gross negligence or willful or wanton misconduct, for fraud, or for any liability that cannot lawfully be excluded under Florida law.

5.1Optional protection offered. At checkout, the Company offers you the option to purchase a damage and liability protection plan (“the Protection Plan”) for a flat fee of $15.00. The terms of the Protection Plan are described at the point of sale on the Company's website.

5.2If you decline the Protection Plan. If you do not purchase the Protection Plan at checkout, you acknowledge and agree that, to the fullest extent permitted by law, you accept full financial responsibility for all loss of or damage to the Equipment beyond normal wear and tear, and for your own injuries and losses, arising during the rental period, except to the extent caused by the Company's negligence, breach, or by a defect in the Equipment present at pickup that you reported under Section 2.1.

5.3Third-party claims. You understand that declining the Protection Plan does not extinguish the rights of any third party. Your responsibility for harm you cause to others is governed additionally by the indemnity in Section 7.

6.1Assumption of inherent risk. You understand that operating a mobility scooter involves inherent risks, including the risk of tipping, falling, collision, loss of control, and serious bodily injury. You voluntarily and knowingly assume all such risks arising from your own use of the Equipment, subject to Section 4.3.

6.2Release. To the fullest extent permitted by Florida law, and EXCEPT as preserved in Section 4.3, you release and discharge the Company, its members, employees, and agents from any and all claims, demands, and causes of action for loss, damage, or injury arising from your own use or misuse of the Equipment or your failure to follow Section 3, whether based on the Company's ordinary negligence or otherwise.

6.3Limitation of liability. To the fullest extent permitted by law, and except as preserved in Section 4.3, the Company is not liable for any indirect, incidental, special, or consequential losses, and the Company's total aggregate liability under this Agreement is limited to the total rental fees you paid for the rental giving rise to the claim.

7.1To the extent permitted by law, you agree to indemnify, defend, and hold harmless the Company against reasonable losses, claims, liabilities, and costs (including reasonable attorneys' fees) arising from: (a) your misuse of the Equipment; (b) your breach of this Agreement, particularly Section 3; or (c) injury, death, or property damage you cause to any third party while using the Equipment.

7.2This indemnity does not apply to losses caused by the Company's own negligence, gross negligence, willful misconduct, or breach, or by a defect in the Equipment present at pickup that you reported under Section 2.1.

8.1Governing law. This Agreement is governed by and construed under the laws of the State of Florida, without regard to its conflict-of-laws rules. The parties agree that the state and federal courts located in Orange County, Florida have exclusive jurisdiction over any dispute arising under this Agreement.

8.2Severability. If any provision of this Agreement is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

8.3Entire agreement. This Agreement, together with your booking confirmation, is the entire agreement between you and the Company regarding the rental of the Equipment and supersedes any prior understandings.

8.4Changes to these terms. The Company may update these terms from time to time. The version in effect at the time of your booking governs that rental.